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Security Help Guide is a free service that connects homeowners with local security companies and installers. We are not a security company, alarm dealer, or monitoring provider, and we do not sell, install, or monitor security systems.

The short answer

Vet a security camera installation company before you hire. Confirm any state license your area requires, check insurance, and get an itemized quote in writing. Ask who owns and can access the footage, whether monitoring is optional or contract-bound, and what the warranty covers. Read independent reviews and compare two or three companies rather than signing on the first call.

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Do Your Homework

How to vet any provider

A quick checklist to compare companies with confidence, before you commit to anything.

License & standing

  • Confirm the company is licensed or registered where your state requires it
  • Check its standing with your state regulator and the Better Business Bureau
  • Ask for proof of insurance where the work calls for it

Questions to ask

  • What are the total fees, and when are they charged?
  • What results are typical, and what is not guaranteed?
  • Who does the work, and what are their credentials?

Red flags

  • Pressure to sign or pay the same day
  • Fees demanded before any service is delivered
  • Promises that sound too good to be true
  • No written agreement or unclear terms
Common Questions

Choosing a Company: questions people ask

Is Security Help Guide a security company?

No. We are a free matching service. We are not a security company, alarm dealer, or monitoring provider, we connect you with vetted local companies and installers who do that work.

What does it cost to use?

Nothing. Our service is free for homeowners and renters. The companies in our network pay us when we refer you, so you are never charged for the connection.

Do I have to sign a contract or buy anything?

No. There is no obligation. You can compare options, talk to a company, and walk away. Whether you buy equipment or sign up for monitoring is entirely your choice.

Do I need professional monitoring?

Not necessarily. Many systems are self-monitored, you get the alerts yourself, at little or no monthly cost. Professional monitoring, commonly about $20 to $60 a month, adds a center that can dispatch help. We explain both so you can choose.

Can you help with both cameras and alarms?

Yes. Whether you want a video doorbell, an outdoor camera system, a full alarm, or a mix, we connect you with local companies that handle your kind of job, for a home or a business.

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